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Shipping Policy

All orders are shipped from our HQ in New Delhi, India using our nominated logistics partner.

SHIPPING WITHIN INDIA
Free Shipping on all products.

International Shipping
We can ship all over the world, but not to a PO Box. Our shipping rates are as follows:
USA - $10 (We offer free shipping for any order above US$250)
EUROPE - EU10 (We offer free shipping for any order above EU250)
ROW: $20 (We offer free shipping for any order above US$250)

Orders will need to be signed for, so please choose a delivery address where someone will be in to receive it (ie no PO Box addresses). You must provide a full address, including any special instructions, as we will not be responsible if the shipment goes missing due to the wrong address. If an incomplete address or phone number is provided, we will email you to ask for the full address/phone number. We are unable to schedule deliveries without a valid address and phone number, so if we do not get a reply after 2 attempts to reach you, we will cancel the order.

Deliveries will take place between Monday-Friday, and will be attempted 3 times before they are returned to us. There will be additional fees for further shipping attempts, or for any change of address after the delivery has been scheduled and you have received your tracking number. Please allow 10 working days from dispatch for your goods to arrive, though in practice they usually arrive within 5 working days.

INTERNATIONAL CUSTOMS & TAXES
To make your shopping experience as simple as possible, we have arranged for our logistics partners to custom clear your goods and deliver them to your doorstep. We try to ensure that no additional duties or taxes will be charged. However as these can vary from country to country, they cannot be predicted and so any customs charges and/or handling fees charged by the courier company will be the buyer’s responsibility.